**Privacy Policy**
**Effective Date: 06/15/2023**
**1. Introduction**
Welcome to Selva! At Selva, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our website www.selvahabana.com and our mobile applications (collectively, the "Services").
**2. Information We Collect**
**2.1 Personal Information**
When you use our Services, we may collect personal information including:
- Name
- Email address
- Phone number
- Shipping and billing addresses
- Payment information
- Account login credentials
**2.2 Usage Information**
We collect information on how you interact with our Services, including:
- IP address
- Browser type
- Device information
- Usage data and analytics
**2.3 Location Information**
With your permission, we may collect and process information about your location to provide location-based services.
**3. How We Use Your Information**
We use the collected information to:
- Process and manage your orders and transactions
- Provide customer support and communicate with you
- Improve our Services and personalize your experience
- Send you updates, promotions, and marketing communications (with your consent)
- Analyze usage patterns to enhance our Services
**4. Sharing Your Information**
We may share your information with:
- **Service Providers**: Third parties who assist with payment processing, order fulfillment, and other services.
- **Business Transfers**: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
- **Legal Requirements**: When required to comply with legal obligations, enforce our terms, or protect our rights and safety.
**5. Data Security**
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
**6. Your Rights**
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal information
- Opt-out of receiving marketing communications
- Restrict or object to the processing of your data
To exercise these rights, please contact us at tienda@selvahabana.com.
**7. Cookies and Tracking Technologies**
We use cookies and similar technologies to:
- Enhance your user experience
- Analyze site usage and performance
- Personalize content and advertisements
You can manage your cookie preferences through your browser settings or device permissions.
**8. Children’s Privacy**
Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.
**9. Changes to This Privacy Policy**
We may update this Privacy Policy from time to time. Any changes will be posted on our website and app, and the revised policy will become effective as of the date of posting.
**10. Contact Us**
If you have any questions or concerns about this Privacy Policy, please contact us at:
Selva
Email: tienda@selvahabana.com
Address: 4 Duggie Morkel St, Vereeniging.
Thank you for choosing Selva!